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Motor trade insurance

Vehicle Delivery and Collection Insurance

cover for driving other people’s vehicles to where they need to be

Motor trade cover for a business that drives vehicles belonging to others between locations. The vehicle is in your custody for the journey, so trade road risk rather than an ordinary policy applies.

  • Single and multi-driver operations
  • Condition records addressed
  • Trade and private customers
  • FCA authorised and regulated

Quick answerDelivery and collection work means driving vehicles that belong to dealers, finance companies and private owners, under their own power and on your insurance. Every job puts mileage on somebody else’s car and ends in a handover where damage gets disputed. Condition records are the defence. Tell us the work and who drives, and specialist UK brokers can come back with quotes.

Carrying vehicles rather than driving them? Our car transporter insurance page covers that.

At a glance

Driven Movements, in Brief

Six things that shape cover for driving other people’s vehicles.

Every job is a different vehicle
Which is what trade cover is for
Condition records settle disputes
Photograph at both ends
You add mileage to the vehicle
Customers notice
Drivers are the whole business
Their records carry the rating
Long distance is normal
Which raises the exposure
Subcontracting needs declaring
Other people driving your jobs

The basics

What Driving Somebody Else’s Car Requires

An ordinary policy insures your vehicle. This work has no such thing: every job is a different car belonging to a different person, which is precisely what trade road risk exists for.

Vehicles in your custody

For the length of the journey.

Liability to other road users

Present at every level.

Damage to the vehicle driven

Comprehensive only.

Condition at handover

Recorded rather than argued.

Vehicle value limit

A ceiling per vehicle driven.

Subcontract drivers

Declared if you use them.

How it works

Four Steps to Getting Delivery Quoted

Four questions cover most of it. The trade, the drivers, the premises and the vehicles, and the first of those does more to the price than the rest together.

  1. Describe the business

    Trade, premises and turnover.

  2. Describe the work

    Trade deliveries, auction runs, private collections or fleet movements.

  3. Add the drivers

    Everybody who will be at the wheel.

  4. Read the terms

    Not just the premium at the bottom.

What it covers

What a Delivery Policy Actually Covers

Road risk in its purest form, because there is no stock and usually no premises. The interesting clauses are about the vehicle you are in rather than one you own.

The sections a delivery and collection business relies on
SectionWhere it sitsWhat to know
Motor trade road riskThe base of the policyDriving vehicles that are not your own
Injury and damage to othersAll levelsThe part that cannot be removed
Theft of a customer vehicleMiddle level upwardsConditioned on how it is kept
Accidental damageComprehensiveTo the vehicle being driven or worked on
Products liabilityAlongside public liabilityHarm caused by work you have completed
Stock in tradeCombined policiesVehicles held for sale, declared
Money and glassCombined policiesSmall but frequently claimed sections

Photograph every vehicle at both ends. Disputes about a scratch that was already there are the routine argument in this trade, and timestamped photographs end them before they start.

What it leaves out

Where a Delivery Policy Stops

What follows is not fine print for its own sake. These are the gaps that catch traders out, and most of them can be closed by declaring something at the quote.

Private vehicles not declared

The policy is written around trade use.

Journeys unconnected with the business

Declare social use if you need it.

Rectifying defective workmanship

The consequences may be covered; the rework is not.

Gradual wear

Components that simply fail with age.

Anyone not permitted to drive

Named or eligible drivers only.

Damage present before you collected

Which is why the condition record matters.

Kinds of movement

Trade Deliveries, Auction Runs and Private Collections

The customer changes what the job looks like, and insurers ask because the risk of a dispute varies with who is on the other end.

Dealer to dealer

Stock moving between sites.

Auction to buyer

Often long distance, often unfamiliar.

Dealer to private customer

Handover to an owner.

Fleet and lease movements

Vehicles on and off contract.

Service collections

Customer to workshop and back.

Recovery to repairer

Driveable vehicles after an incident.

Collecting for a workshop? See service and repair insurance.

Who it suits

Who Does Delivery and Collection Work

It ranges from one person with a rail card and a set of plates to a business running a team of drivers across the country every day.

Single trade drivers

One person, one job at a time.

Multi-driver operations

Teams covering the country.

Dealer employees

Moving their own stock.

Logistics businesses

Driven movements alongside transport.

Fleet management firms

Handling contract changes.

Workshops offering collection

A service alongside the repair.

Driving on trade plates? See trade plate insurance.

Driven or carried

Driving the Vehicle vs Putting It on a Transporter

Driving is quicker and cheaper and adds mileage. Carrying protects the vehicle and costs more. The insurance differs completely.

Driven movements and transported movements compared
DrivenCarried
Mileage addedEvery mile of the journeyNone
Cover neededTrade road riskVehicles in custody on a transporter
SuitsOrdinary stock and fleet movesPrestige, classic and unroadworthy
Main disputeCondition and mileageLoading damage

Moving vehicles on a transporter? See car transporter insurance.

Cost

What Sets the Price on Driven Movements

The drivers, the vehicles handled, the mileage covered, the value limit and the claims record. We do not print average premiums.

Why this is a driver business

There is no stock and usually no premises, so almost the entire rating rests on who is driving, how old they are and what sits on their licence.

Why mileage is asked about

A driver covering long distances every day is exposed far more than a trader making an occasional collection, and the annual figure is one of the few hard numbers on this policy.

What the quote is rated on

The main factors

  • DriversAges, licences and recordsBase
  • Annual mileageHow far the work goesRate
  • Vehicles handledValues and typesRate
  • CustomersTrade, fleet or privateRate
  • Claims recordRecent yearsAdjust
Security at the premises and key control both change the terms offered

Photograph at both ends

It ends most disputes.

Keep the driver list tight

It is the main rating factor.

Set a realistic value limit

Prestige work needs it raised.

The details

Four Things a Delivery Driver Should Confirm

Conditions are where trade claims are won and lost. The four below come up repeatedly on a delivery and collection business.

  1. Update the driver schedule

    Staff turnover is constant in this trade.

  2. Honour the premises conditions

    Locks, alarms and key control.

  3. Declare the real turnover

    It is one of the main rating factors.

  4. Record vehicle condition on collection

    Photographs, timed and kept.

Quote checklist

What a Broker Asks About Driven Movements

None of it is difficult to find. Having it to hand is the difference between a quick quote and a drawn-out one.

Trade description

Trade deliveries, auction runs, private collections or fleet movements.

Turnover and stock values

What is held and what it is worth.

Driver details

Everyone, including occasional drivers.

Storage and security

No premises usually; overnight stops and your own address.

Cover required

The sections you actually need.

Previous claims

Declared even where small.

Comparing

Reading Two Quotes on the Movement Terms

Set two quotes for a delivery and collection business side by side and work through this. The differences will be in here rather than in the premium.

Sections included

  • Road risk level
  • Public and employers liability limits
  • Premises and stock, if you need them

The conditions

  • Security required at the premises
  • Key storage requirements
  • Any limit on vehicles left outside

On this trade specifically

  • Vehicle value limit
  • Subcontract drivers allowed
  • Overnight stops covered

Ask whether overnight stops are covered. Long jobs do not always finish the same day. Unfamiliar terms are explained in our plain English jargon guide.

Cutting costs

Bringing a Delivery Premium Down Over Time

The levers are driver quality, condition records, a realistic value limit and a clean record. We publish no savings figures.

Use experienced drivers

It is almost the whole rating.

Photograph everything

Both ends, every job.

Match the value limit to the work

Neither over nor under.

Plan overnight stops

Secure parking, not a lay-by.

Report damage immediately

Delay looks like concealment.

Compare every renewal

Driver-led policies vary a great deal.

Glossary

Driven Movement Terms, Explained

The words that come up when the car you are driving is never yours.

Road risk cover
The core of any motor trade policy: driving other people’s vehicles.
Combined cover
Road risk with premises, contents, stock and liability added.
Trade plate use
Moving an untaxed vehicle under temporary plates for trade purposes.
Declared stock value
The total value of vehicles held for sale at any one time.
Custody
Holding somebody else’s vehicle, which trade cover is written around.
Demonstration
A customer driving a vehicle to decide whether to buy it.
Public liability limit
The most the policy pays for injury or damage to third parties.
Tools cover
A section for hand tools and equipment, usually with a single item limit.
Voluntary excess
An amount you choose to carry to reduce the premium.
Trade description
How the business is recorded on the policy, which decides what is covered.

Why MyMoneyComparison.com

Why Delivery Drivers Compare Through MyMoneyComparison.com

MyMoneyComparison.com is an FCA-authorised UK comparison service that introduces motor traders to specialist brokers. We do not sell insurance and we do not give advice: the broker you choose arranges the policy. Using us is free.

1

One form, one business

Describe the business once, instead of repeating yourself to each broker.

0

Advice given

We are an introducer, not a broker. We do not sell policies and we do not recommend one insurer or product over another. Read our editorial policy.

FCA

Authorised and regulated

MyMoneyComparison.com Ltd appears on the FCA register under FRN 916241.

2013

Incorporated

A UK company since 2013. FCA authorisation is separate and later; the register carries its date.

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FAQs

Vehicle Delivery and Collection Insurance FAQs

Answers on driving other people’s cars, mileage added, subcontracting and damage disputes.

Can I use my own car insurance for this work?

No. A private policy insures your vehicle, and this work is entirely about driving other people’s. Trade road risk is the cover written for vehicles in your custody.

Who pays if a vehicle is damaged in my care?

Comprehensive road risk responds to damage to the vehicle you are driving. Whether you are held responsible for damage that was already there depends entirely on the condition record you took.

Does the customer worry about added mileage?

Frequently, and it is worth agreeing the route and the expected mileage in advance. It is a commercial issue rather than an insurance one, but it causes real disputes.

Can I subcontract jobs to other drivers?

Only where the policy allows it and they are declared. Handing a job to somebody outside the policy leaves the vehicle uninsured, which is a difficult conversation with the customer.

Am I covered on an overnight stop?

It depends on the wording. Long jobs often need a stop, and where the vehicle stands overnight is exactly the kind of detail a theft claim turns on, so ask before taking the work.

Is there a limit on vehicle value?

Almost always. A prestige collection can sit above the standard figure, so check the limit before accepting a job rather than after picking the keys up.

Do I need trade plates?

Only for untaxed vehicles. A good deal of delivery work involves vehicles that are already taxed and on the road, in which case the trade policy alone is enough and the plates would add nothing but paperwork and another thing to keep secure.

What about fuel and tolls?

Those are commercial arrangements with the customer rather than insurance matters, but agree them in writing. Disputes over expenses sour jobs as reliably as disputes over scratches.

Why will an ordinary policy not do?

Because it insures your vehicle rather than vehicles in your charge. The moment the business turns on handling somebody else’s car, a trade policy is the arrangement that responds.

What does combined cover add?

The premises, the contents, stock held for sale and the liabilities that come with having people on site. It is one policy rather than several, with one renewal date.

Do I need employers liability?

Normally, as soon as you employ anybody, with some exceptions for certain family-only businesses. It usually sits inside a combined policy rather than being bought separately.

How is turnover used?

It is one of the main rating factors, because it describes the scale of the business better than the number of vehicles does. Give a realistic figure; it is reviewed at renewal.

What about vehicles left outside overnight?

Some policies limit how many may be kept outside, or require them behind a barrier. It is worth checking, because it is a condition rather than a preference.

How should keys be secured?

In a locked cabinet away from the vehicles, and out of sight from any window. Key security is where trade theft claims are usually decided.

Is there a limit on vehicle value?

Policies generally set a maximum value for any single vehicle driven. A high-value car arriving for work can sit above it, so check the figure before the keys change hands.

Can cover be arranged quickly?

Usually within a day, and often the same afternoon. Delays almost always come from incomplete driver details rather than from the underwriting itself, so gather licence numbers and dates of birth before you start.

Ready when you are

Get the Movements Covered

Tell us the work and who drives. Specialist UK brokers can then come back with quotes. Free to use, with no obligation to buy.

  • Single drivers and multi-driver operations
  • Free to use, no obligation
  • FCA authorised and regulated

Free to use · No obligation · UK brokers

About this page

This page explains UK cover for vehicle delivery and collection: driving somebody else’s vehicle on their behalf, the mileage that adds, and how damage on handover is settled. It is general information rather than advice. Policies differ between insurers, so read your own documents and put the questions raised here to your insurer or broker.

How we approached this page

  • Published UK motor trade policy summaries
  • Driven movements, condition reporting and subcontract arrangements
  • Financial Ombudsman material on motor insurance complaints