Privacy
Privacy Policy
How we collect, use and protect the personal information you share with us.
This website, www.mymoneycomparison.com, and its owners take a proactive approach to privacy and take the steps needed to protect users throughout their visit. The site complies with all UK national laws and requirements for user privacy. By providing your personal data to us, you consent to its use as set out in this policy.
- Data controller: MyMoneyComparison.com Ltd
- ICO registration ZA460665
- UK GDPR and DPA 2018
This Policy At A Glance
A summary of what the sections below say. The full wording governs, and nothing here adds to it.
What we collect
Data We Collect
We collect personal data, and may collect special category data, as part of providing our services. We obtain this through online forms on our website, by phone, by email or by post. The data you give us must be accurate and not misleading, as this may affect the services we can provide. We may also monitor or record calls and emails in line with UK law.
As part of our service, the data we collect is passed to our insurance and third-party partners. If you choose to proceed with one of our partners, you will be subject to the privacy policy shown on their website.
Personal data we may collect
How we use it
How We Use Your Data
- 1Processing quotes for products and services.
- 2Passing your details to our partners so they can contact you with quotes.
- 3Fraud prevention and detection.
- 4Identity verification.
- 5Market research.
- 6Statistical analysis, so we can give you a better service.
- 7Contacting you during your renewal period to remind you of our service and provide renewal quotes. Your details may also be used by our partners to provide a renewal quotation.
- 8Customer feedback and surveys, so we can improve our service.
- 9Keeping you informed about promotions and new products or services, by email, newsletter, social media or where legally permitted, unless you have asked us to stop.
Security
How We Protect Your Information
Scanned for vulnerabilities
We scan our website regularly for security holes and known vulnerabilities, including regular malware scanning, to keep your visit as safe as possible.
Held behind secured networks
Your personal information is held behind secured networks and is accessible only by a limited number of people with special access rights, who are required to keep it confidential.
Encrypted in transit
All sensitive and payment information you supply is encrypted using Secure Sockets Layer (SSL) technology.
Protected at every step
We apply a range of security measures whenever you enter, submit or access your information.
Our security page sets out the same measures alongside the registrations you can check for yourself.
Third parties
Third Parties, Links And Advertising
Third-party disclosure
We do not sell, trade or otherwise transfer your personally identifiable information to outside parties unless we give you advance notice, and subject to the terms and conditions you agreed to when requesting a quotation. This does not include website hosting partners and others who help us operate the site, run our business or serve our users, provided they agree to keep the information confidential. We may also release information where it is appropriate to comply with the law, enforce our site policies, or protect the rights, property or safety of ourselves or others. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses.
Third-party and external links
We may include or offer third-party products or services on our website. These third-party sites have their own separate and independent privacy policies, and we have no responsibility or liability for their content or activities. While we only look to include quality, safe and relevant external links, we cannot verify the contents of any externally linked site. You click external links at your own risk, and this website and its owners cannot be held liable for any damage or consequences.
Adverts and sponsored links
This website may contain sponsored links and adverts, typically served through our advertising partners, who may have their own privacy policies relating to the adverts they serve. Clicking an advert may take you to the advertiser’s site through a referral programme that uses cookies to track referrals. You click sponsored links at your own risk.
Social media
Communication and engagement through external social media platforms are subject to the terms and privacy policies of each platform. We will never ask for personal or sensitive information through social media, and we encourage anyone wishing to discuss sensitive details to contact us by telephone or email instead. Social sharing buttons on the site are used at your own discretion, and the platform may track and save your request to share a page.
Retention and rights
Keeping Your Data And Your Rights
How long we keep your data
We keep your personal data for as long as we need it to provide the agreed products or services. We retain it after an account or service has closed or ended, in line with legal and regulatory requirements.
Your rights
Where applicable, your rights as a data subject include:
Contacting our Data Protection Officer
For more detail on these rights and how to exercise them, or if you believe we have not met them, please contact our Data Protection Officer.
By email
By post
Data Protection Officer
MyMoneyComparison.com
Jubilee House, 55 Church St, Morley, Leeds LS27 9JQ
United Kingdom
Right to complain
We hope our service meets the high standard you expect. If at any point you are unhappy with how we have used your data, please tell us by email or in writing using the contact details above. If you remain concerned, you can raise it with the Information Commissioner’s Office (ICO) on 0303 123 1113, or visit ico.org.uk.
We will usually disclose a complainant’s identity to whoever the complaint is about. If you would prefer to remain anonymous, we will try to respect that. We keep complaints on record for two years after they are closed, or six years where the complaint also relates to how we arranged a policy and falls under the FCA ruling.
The Information Commissioner takes complaints directly at ico.org.uk. You do not need our permission to go to them.
Privacy Questions
Each answer restates a passage from the policy above. Where the two differ, the wording in the sections above governs.
Does MyMoneyComparison sell my personal data?
No. The policy states that we do not sell, trade or otherwise transfer personally identifiable information to outside parties without advance notice. That carves out the hosting and operational partners who help run the site, and only where they agree to keep the information confidential.
Who do you share my details with?
The brokers your quotation will be arranged with. What is passed on is the detail you gave on the application form plus anything further you said by phone. Separately, details may go to regulatory authorities or fraud agencies where there is a legal obligation or fraud is suspected.
What personal information do you collect?
Titles and names, address and address history, contact details, date of birth and gender. Special category data may be collected as part of providing the service. It is gathered through the forms on this website, by phone, by email or by post.
How long do you keep my data?
For as long as it is needed to provide the agreed products or services, and after an account or service has closed or ended in line with legal and regulatory requirements. Complaints are kept for two years after closure, or six years where the complaint also concerns how a policy was arranged.
How do I ask for my data to be deleted?
Erasure, the right to be forgotten, is one of the rights set out on this page. Contact the Data Protection Officer at [email protected] or in writing at Jubilee House, and say which records you mean so the request can be matched to the right file.
Do you use cookies, and can I turn them off?
Yes, we use cookies, to remember your preferences, understand how the site is used and compile aggregate traffic data. You can set your browser to warn you each time one is sent, or turn them all off. If you turn cookies off, some features may be disabled or may not work properly.
Will brokers contact me again when my policy is due for renewal?
They may. The policy states that brokers can contact you using the details passed to them during your renewal period, and that we may contact you then as well to remind you of the service and provide renewal quotes.
Do you record phone calls?
We may monitor or record calls and emails in line with UK law. Anything you tell us by phone in addition to the application form also forms part of what is passed to the brokers arranging your quotation.
Who is your Data Protection Officer and how do I reach them?
Write to the Data Protection Officer by email at [email protected], or by post at MyMoneyComparison.com, Jubilee House, 55 Church St, Morley, Leeds LS27 9JQ, United Kingdom. That is the route for exercising any of the data rights listed on this page.
What if I am unhappy with how my data has been used?
Tell us first, by email or in writing. If you remain concerned you can raise it with the Information Commissioner on 0303 123 1113 or at ico.org.uk. A complainant’s identity is usually disclosed to whoever the complaint is about, though anonymity will be respected where possible.
Who Holds Your Data
The MyMoneyComparison.com website is owned and operated by MyMoneyComparison.com Ltd, which does not provide financial advice and does not sell insurance policies. The company is authorised and regulated by the Financial Conduct Authority for insurance mediation and credit broking activity, and is a data controller under the Data Protection Act 2018.
- Data controller
- MyMoneyComparison.com Ltd
- ICO registration
- ZA460665
- FCA firm reference
- 916241
- Company number
- 08464012
- Data protection contact
- [email protected]
- Registered office
- Jubilee House, 55 Church St, Morley, Leeds LS27 9JQ
Authorisation can be checked on the Financial Services Register. The terms and conditions govern everything else about your use of this site, and the contact page reaches us for anything not covered here.