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Motor trade insurance

Service and Repair Insurance

cover for a garage holding customer vehicles, and for the work done to them

Motor trade cover for a workshop servicing and repairing vehicles. It covers vehicles in your custody, the premises and equipment, and the liability arising from the work carried out.

  • Customer vehicles in custody
  • Workmanship exposure
  • Equipment and courtesy cars
  • FCA authorised and regulated

Quick answerA repair workshop holds vehicles that belong to customers, sometimes for days, and sends them back having worked on the brakes. That combination is what the policy is written around: custody of the vehicles, the consequences of the work, and the equipment in the bays. Tell us the workshop and the work, and specialist UK brokers can come back with quotes.

Working at the customer instead? Our mobile mechanic insurance page covers mobile repair.

At a glance

Repair Workshops, at a Glance

Six things that decide cover for a garage.

Customer vehicles stay overnight
Sometimes for days
Workmanship has consequences
Brakes, steering and wheels
Courtesy cars need their own thought
Who drives them, and how
Keys are the weak point
A rack of them by the door
Equipment is worth real money
Ramps, diagnostics, compressors
Parts sit in stock
Worth insuring separately

The basics

What Holding Customer Vehicles Means for the Policy

Two exposures define a workshop: the vehicles standing in it overnight, and what happens after one drives away having been worked on.

Vehicles in custody

Held, moved and road tested.

Faulty workmanship

The consequences of the work.

Courtesy vehicles

Lent to customers.

Premises and keys

The building and its security.

Equipment and tools

Ramps through to hand tools.

Parts stock

Held for the work.

How it works

Four Steps to Getting Service & Repair Quoted

Four questions cover most of it. The trade, the drivers, the premises and the vehicles, and the first of those does more to the price than the rest together.

  1. Describe the business

    Trade, premises and turnover.

  2. Describe the work

    Servicing, mechanical repair, diagnostics or specialist work.

  3. Add the drivers

    Everybody who will be at the wheel.

  4. Read the terms

    Not just the premium at the bottom.

What it covers

What a Workshop Policy Puts Its Name To

A combined policy, with the custody section doing the work that matters. A workshop full of customer cars represents a value that is easy to underestimate.

The sections a repair workshop relies on
SectionWhere it sitsWhat to know
Motor trade road riskThe base of the policyDriving vehicles that are not your own
Injury and damage to othersAll levelsThe part that cannot be removed
Theft of a customer vehicleMiddle level upwardsConditioned on how it is kept
Accidental damageComprehensiveTo the vehicle being driven or worked on
Products liabilityAlongside public liabilityHarm caused by work you have completed
Stock in tradeCombined policiesVehicles held for sale, declared
Money and glassCombined policiesSmall but frequently claimed sections

Add up the vehicles in your workshop tonight. A busy garage can be holding more value in customer vehicles than it does in equipment and stock together, and the custody limit needs to reflect that.

What it leaves out

Where a Workshop Policy Draws the Line

What follows is not fine print for its own sake. These are the gaps that catch traders out, and most of them can be closed by declaring something at the quote.

Private vehicles not declared

The policy is written around trade use.

Journeys unconnected with the business

Declare social use if you need it.

Rectifying defective workmanship

The consequences may be covered; the rework is not.

Gradual wear

Components that simply fail with age.

Anyone not permitted to drive

Named or eligible drivers only.

The cost of redoing faulty work

The consequences may be covered; the rework is not.

Kinds of workshop

General Garages, Specialists and Fast-Fit Centres

What the workshop does changes the exposure, because some work carries far more consequence than others if it is done badly.

General service and repair

The everyday garage.

Marque specialists

Higher value vehicles.

Diagnostic specialists

Electronics and software.

Fast-fit centres

Tyres, brakes and exhausts.

Performance and tuning

Modified work, different exposure.

Commercial vehicle workshops

Heavier vehicles and equipment.

Bodywork rather than mechanical? See bodyshop insurance.

Who it suits

Who Needs Workshop Cover

Anybody who takes a customer’s vehicle in, keeps it and works on it, from a single-bay unit to a site with a dozen ramps.

Independent garages

The bulk of the trade.

Specialist repairers

Particular makes or systems.

Fast-fit and tyre centres

Quick-turnaround work.

Dealership workshops

Servicing alongside sales.

Performance workshops

Tuning and modification.

Commercial repairers

Vans and heavier vehicles.

Auto electrical work? See auto electricians insurance.

Workshop or mobile

A Fixed Workshop vs Working on the Road

A workshop costs more to insure and earns differently. The exposures move rather than disappearing.

A fixed workshop and mobile repair compared
WorkshopMobile
PremisesInsuredNone
Vehicles heldOvernight, sometimes daysNone
EquipmentFixed and substantialCarried in a van
Liability settingYour own siteThe customer’s property

No premises? See mobile mechanic insurance.

Cost

What Sets the Price on a Repair Workshop

Vehicles held, the work carried out, equipment values, turnover and the claims record. We do not print average premiums.

Why custody values lead

The vehicles standing in a workshop overnight are usually the largest value on the policy, and unlike stock they belong to somebody else, which makes the limit more important rather than less.

Why the type of work is rated

A wheel fitted badly and a service done badly have very different consequences, so insurers look closely at what the workshop actually does rather than at the word garage.

What the quote is rated on

The main factors

  • Vehicles in custodyHeld at any one timeBase
  • Work carried outServicing, brakes, engines or tuningRate
  • Equipment and stockRamps, tools and partsRate
  • TurnoverScale of the workshopRate
  • Claims recordWorkmanship claims especiallyAdjust
Security at the premises and key control both change the terms offered

Lock the key rack away

Out of sight from the door.

Record work properly

Job sheets defend claims.

Control courtesy cars

Licence checks before lending.

The details

Four Things a Workshop Should Confirm

Conditions are where trade claims are won and lost. The four below come up repeatedly on a repair workshop.

  1. Update the driver schedule

    Staff turnover is constant in this trade.

  2. Honour the premises conditions

    Locks, alarms and key control.

  3. Declare the real turnover

    It is one of the main rating factors.

  4. Secure customer vehicles overnight

    Inside where possible, keys locked away.

Quote checklist

What a Broker Asks About a Workshop

None of it is difficult to find. Having it to hand is the difference between a quick quote and a drawn-out one.

Trade description

Servicing, mechanical repair, diagnostics or specialist work.

Turnover and stock values

What is held and what it is worth.

Driver details

Everyone, including occasional drivers.

Storage and security

Inside the workshop, a rear yard or parking around the unit.

Cover required

The sections you actually need.

Previous claims

Declared even where small.

Comparing

Reading Two Quotes on the Workshop Terms

Set two quotes for a repair workshop side by side and work through this. The differences will be in here rather than in the premium.

Sections included

  • Road risk level
  • Public and employers liability limits
  • Premises and stock, if you need them

The conditions

  • Security required at the premises
  • Key storage requirements
  • Any limit on vehicles left outside

On this trade specifically

  • Custody limit overnight
  • Faulty workmanship cover
  • Courtesy vehicles included

Ask what the custody limit is overnight. A full workshop adds up faster than expected. Unfamiliar terms are explained in our plain English jargon guide.

Cutting costs

Bringing a Workshop Premium Down Over Time

The levers are key control, job records, premises security and a clean record. We publish no savings figures.

Lock keys in a cabinet

Never on a hook by the window.

Keep detailed job sheets

They win workmanship disputes.

Get vehicles inside overnight

Where the space allows.

Check courtesy car drivers

Licence seen and recorded.

Maintain the ramps

Inspection records matter.

Compare every renewal

Workshop appetite varies a great deal.

Glossary

Workshop Terms, Explained

The words that come up when customer vehicles stay the night.

Road risk cover
The core of any motor trade policy: driving other people’s vehicles.
Combined cover
Road risk with premises, contents, stock and liability added.
Trade plate use
Moving an untaxed vehicle under temporary plates for trade purposes.
Declared stock value
The total value of vehicles held for sale at any one time.
Custody
Holding somebody else’s vehicle, which trade cover is written around.
Demonstration
A customer driving a vehicle to decide whether to buy it.
Public liability limit
The most the policy pays for injury or damage to third parties.
Tools cover
A section for hand tools and equipment, usually with a single item limit.
Voluntary excess
An amount you choose to carry to reduce the premium.
Trade description
How the business is recorded on the policy, which decides what is covered.

Why MyMoneyComparison.com

Why Workshops Compare Through MyMoneyComparison.com

MyMoneyComparison.com is an FCA-authorised UK comparison service that introduces motor traders to specialist brokers. We do not sell insurance and we do not give advice: the broker you choose arranges the policy. Using us is free.

1

One form, one business

Describe the business once, instead of repeating yourself to each broker.

0

Advice given

We are an introducer, not a broker. We do not sell policies and we do not recommend one insurer or product over another. Read our editorial policy.

FCA

Authorised and regulated

MyMoneyComparison.com Ltd appears on the FCA register under FRN 916241.

2013

Incorporated

A UK company since 2013. FCA authorisation is separate and later; the register carries its date.

Read our customer reviewsSee what people say about us on Trustpilot

FAQs

Service and Repair Insurance FAQs

Answers on customer vehicles on site, faulty workmanship, courtesy cars and parts.

Are customer vehicles covered while in my workshop?

Under the custody section, yes, up to the limit on the policy. A busy workshop can hold more value in customer cars than in everything else combined, so that limit is worth checking.

What happens if a repair goes wrong?

Redoing the work is your cost. Damage or injury caused by the failure may fall under products or public liability, which is why those sections matter in a workshop that touches brakes and steering.

Do I need cover for courtesy cars?

Yes, and they need thinking about. Lending a vehicle to a customer means somebody outside the business driving your car, so the driving conditions and licence checks both matter.

Is parts stock insured?

Under a stock section where you take one. A workshop carrying a reasonable parts inventory should declare it rather than assuming the contents section stretches.

Are ramps and diagnostics covered?

As equipment, yes, though single item limits can bite. Diagnostic kit and four-post ramps are worth listing individually rather than relying on a general total.

What security will an insurer expect?

A secure building, a locked key cabinet out of sight, and vehicles inside overnight where possible. Keys are the single most examined detail after a workshop theft.

Does specialist work cost more to insure?

It depends on the consequences of getting it wrong. Performance and tuning work attracts more questions than routine servicing, and marque specialists handle higher values.

Can I road test customer vehicles?

Yes, that is what the road risk section is for. The vehicle value limit still applies, so a high-value car in for work may need mentioning before it goes out.

Why will an ordinary policy not do?

Because it insures your vehicle rather than vehicles in your charge. The moment the business turns on handling somebody else’s car, a trade policy is the arrangement that responds.

What does combined cover add?

The premises, the contents, stock held for sale and the liabilities that come with having people on site. It is one policy rather than several, with one renewal date.

Do I need employers liability?

Normally, as soon as you employ anybody, with some exceptions for certain family-only businesses. It usually sits inside a combined policy rather than being bought separately.

How is turnover used?

It is one of the main rating factors, because it describes the scale of the business better than the number of vehicles does. Give a realistic figure; it is reviewed at renewal.

What about vehicles left outside overnight?

Some policies limit how many may be kept outside, or require them behind a barrier. It is worth checking, because it is a condition rather than a preference.

How should keys be secured?

In a locked cabinet away from the vehicles, and out of sight from any window. Key security is where trade theft claims are usually decided.

Is there a limit on vehicle value?

Policies generally set a maximum value for any single vehicle driven. A high-value car arriving for work can sit above it, so check the figure before the keys change hands.

Can cover be arranged quickly?

Usually within a day, and often the same afternoon. Delays almost always come from incomplete driver details rather than from the underwriting itself, so gather licence numbers and dates of birth before you start.

Ready when you are

Get the Workshop Quoted

Tell us the bays and the work. Specialist UK brokers can then come back with quotes. Free to use, with no obligation to buy.

  • Independent garages and specialist workshops
  • Free to use, no obligation
  • FCA authorised and regulated

Free to use · No obligation · UK brokers

About this page

This page explains UK cover for service and repair workshops: customer vehicles held on site, the workmanship exposure, courtesy vehicles and the equipment in the bays. It is general information rather than advice. Policies differ between insurers, so read your own documents and put the questions raised here to your insurer or broker.

How we approached this page

  • Published UK motor trade policy summaries
  • Vehicles in custody, faulty workmanship and courtesy vehicles
  • Financial Ombudsman material on motor insurance complaints