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Private hire insurance

London PCO Insurance

hire and reward cover for TfL-licensed private hire drivers, from app work to airport runs

London PCO insurance is hire and reward motor cover for private hire drivers licensed by Transport for London, including Uber, Bolt and operator drivers. It covers passengers, other road users and the vehicle while you carry pre-booked fares, and TfL, your operator and the apps ask to see it before you work.

  • TfL private hire licence
  • Uber, Bolt and operator work
  • Owned or rented PCO cars
  • FCA authorised and regulated

Quick answerLondon PCO insurance is hire and reward motor cover for private hire drivers licensed by Transport for London. The PCO name comes from the old Public Carriage Office, and drivers still use it for the TfL private hire licence. Bookings must come through a licensed operator or app, so street hails are never covered. Newly licensed cars have to be zero emission capable, ULEZ and congestion charges are running costs rather than insured risks, and many drivers rent their car. Tell us the licence and who drives, and specialist UK brokers can come back with quotes.

This page is about private hire work in London. How private hire cover works everywhere in the UK is on our private hire insurance page.

At a glance

London PCO Cover, in Brief

Six things private hire work in London does to a motor policy.

TfL licenses the driver and the car
Two licences, one policy
New cars must be zero emission capable
Hybrids and electrics dominate
Bookings only, never hails
Through an operator or app
Many drivers rent their car
Check whose policy applies
ULEZ and congestion charges
Running costs, not insured
Airports, events and nights
A long, varied working week

The basics

What Is London PCO Insurance?

Hire and reward motor insurance for a driver holding a TfL private hire licence, driving a TfL-licensed vehicle. It is private hire cover written for how London work is booked, driven and checked.

Passengers and others

Injury to passengers and other road users, at every level.

The vehicle

Third party up to comprehensive, while carrying pre-booked fares.

Hire and reward use

The class of use every paid booking needs.

Replacement vehicle

A licensed car so you keep earning, on some policies.

Public liability

Passengers hurt outside the car, often added to the policy.

Hybrid and electric cars

Zero emission capable cars, insured like any other.

How it works

Which Documents Link a PCO Licence to a Policy?

Your driver licence, the vehicle licence and the insurance certificate have to agree, and TfL, the operator and the apps each check them.

  1. Driver licence

    Your TfL private hire licence, and the date it expires.

  2. Vehicle licence

    The licensed car, with its registration matching the policy.

  3. Insurance certificate

    Hire and reward use, naming you as a driver.

  4. Operator and app checks

    Each one asks for a current copy before you work.

What it covers

What Does London PCO Insurance Cover?

Passengers, other road users and the vehicle, with personal use, a replacement licensed car and public liability on many policies. ULEZ and congestion charges are never covered.

The sections of a UK private hire policy for London work
SectionWhere it sitsWhat to know
Injury to passengersCoreIncluded at every level
Injury and damage to othersCoreCyclists and pedestrians included
Fire and theftCore on higher levelsWhere the car sleeps shapes it
Accidental damageComprehensiveDense traffic means low-speed knocks
Social, domestic and pleasureUsually includedPersonal use of the same car
Replacement licensed vehicleOptionalA plated car, not a standard hire car
Public liabilityOften addedPassengers hurt outside the vehicle

A replacement car has to be licensed too. An ordinary courtesy car cannot carry fares, so ask whether the replacement is a plated private hire vehicle.

Exclusions

What Will a PCO Policy Refuse to Pay For?

Street hails, unlicensed drivers or cars, charges and penalties, and use the policy was not written for.

Picking up street hails

Only black cabs may ply for hire.

ULEZ and congestion charges

Charges and penalties are never insured.

Lapsed licences

An expired driver or vehicle licence.

Undeclared drivers

A second driver not on the policy.

Driving while unfit

Under the influence of drink or drugs.

Battery wear and breakdown

Wear and tear is never covered.

Types

Apps, Operators, Airports or Accounts: Where Do London Bookings Come From?

Much London private hire work arrives through apps, with operator accounts, airport transfers and executive bookings alongside. The policy covers them all if they are pre-booked.

App bookings

Uber, Bolt and similar platforms.

Operator work

Local minicab offices and accounts.

Airport transfers

Heathrow, Gatwick and City runs.

Executive and chauffeur

Corporate account work.

Events and nights

Concerts, sport and late finishes.

School and care contracts

Regular council journeys.

Working mainly for one app? See our Uber insurance page. Office bookings? See our minicab insurance page.

Who it suits

Who Can Get PCO Cover in London?

Drivers holding a TfL private hire licence, drivers waiting for one, and operators running licensed cars. Newer drivers and those with convictions may see fewer insurers quote.

App drivers

Uber, Bolt and similar.

Operator drivers

Office and account work.

Chauffeurs

Executive private hire.

Renting drivers

Your own policy on a rented car.

Newly licensed drivers

Fresh from the TfL process.

Car sharers

Two licensed drivers, one car.

Running several cars? See our private hire fleet insurance page, or for London businesses our fleet insurance in London page.

Rented or owned

Rented PCO Car or Your Own: Who Holds the Insurance?

Many rental firms include insurance in the weekly rate, but the excess, the claims record and the driving terms are theirs. Owning the car means arranging your own policy and choosing those terms.

Rented and owned PCO cars compared
Rented carYour own car
Whose policyOften the rental firm’sYours
ExcessSet by the rental firmChosen at quote
No claims recordMay not build in your nameBuilds in your name
Switching laterTied to the rentalFree to compare at renewal

Renting without insurance included? You will need your own hire and reward policy for that car, so ask the rental firm before you sign. Public hire? See our black cab insurance page.

Cost

What Drives the Price of PCO Cover in London?

There is no typical price. The licence, the car, your postcode, your hours, who drives and your claims record all shape it. We do not print average premiums.

Why the postcode matters so much

Where the car sleeps decides the theft and damage rating, and London postcodes vary widely from one borough to the next.

Why the car costs more to repair

Zero emission capable hybrids and electrics carry batteries and sensors that make repairs dearer than an older petrol saloon.

What the quote is rated on

The main factors

  • PostcodeWhere the car is kept overnightBase
  • The licenceYears held, private hireRate
  • The vehicleModel, value and repair costRate
  • Who drivesYou alone or a shared carRate
  • Claims recordClaims and convictionsAdjust
A camera and the excess can change the price

Cameras

Evidence when a claim is disputed.

Off-street parking

A driveway rates better than the street.

Licence years

Claim-free private hire years help.

Zero emission rules

How Do London’s Emission Rules Shape a PCO Car?

A private hire vehicle licensed in London for the first time has to be zero emission capable, which makes hybrids and electrics the norm. That shapes the car you insure. Four points follow.

  1. Check the car meets TfL’s standard

    Before buying, renting or relicensing it.

  2. Charges are never insured

    No motor policy pays ULEZ, congestion or penalty charges.

  3. Tell the insurer about a new car

    A change of car means a change of policy.

  4. Ask about battery and charging cover

    Some policies cover cables and home chargers.

Going fully electric? See our electric car insurance page.

Quote checklist

What Does a London PCO Quote Need From You?

Six things shape the quote: the licences, the vehicle, who drives, the work, your history and where the car is parked.

Your PCO licence

Licence number and years held.

The vehicle

Registration and vehicle licence.

Who drives

You alone or a second licensed driver.

The work

Apps, operator, airport or accounts.

Your history

Claims and any convictions.

Overnight parking

Street, driveway or garage.

Comparing

Which Details Separate One PCO Quote From Another?

Passenger cover, the vehicle, the driving terms and the excess. In London, how fast a licensed replacement car arrives often decides it.

Passenger cover

  • Passenger injury
  • Public liability
  • Legal expenses

The vehicle

  • Level of cover
  • Plated replacement car
  • Windscreen

Driving terms

  • Named or any PCO driver
  • Social use included
  • App work covered

Price and terms

  • Total excess
  • Camera discounts
  • Monthly payments

Ask whether the replacement car is plated. Without a licensed vehicle you cannot take bookings. See our excess guide too.

Cutting costs

How Can a PCO Driver Bring the Premium Down?

A camera, off-street parking, clean years and the excess are the levers. We publish no savings figures.

Fit a dash camera

It settles disputed claims.

Park off the street

A driveway or garage changes the theft rating.

Build clean licence years

They help at every renewal.

Limit who drives

Fewer drivers, fewer unknowns.

Choose the excess deliberately

Worth raising only to a level you could pay.

Compare specialist quotes

Private hire insurers price London differently.

Liability on its own? See our public liability insurance page.

Glossary

London Private Hire Terms Explained

The terms that come up most on a PCO schedule.

PCO licence
The common name for a TfL private hire driver or vehicle licence.
Hire and reward
Carrying passengers for payment, the class of use private hire needs.
Private hire vehicle
A car licensed for pre-booked journeys only.
Operator
The licensed business or app that accepts and passes on bookings.
Plying for hire
Picking up passengers who have not booked, which only black cabs may do.
Zero emission capable
A car that can run part of its journey with no exhaust emissions.
ULEZ
The ultra low emission zone, a daily charge for vehicles that do not meet the standard.
Replacement vehicle
A licensed car supplied while yours is repaired.
Named driver
Someone else allowed to drive under the policy.
Compulsory excess
The part of a claim the insurer sets that you pay.

Why MyMoneyComparison.com

Why Compare London PCO Insurance with MyMoneyComparison.com?

MyMoneyComparison.com is an FCA-authorised UK comparison service that introduces drivers and taxi drivers to specialist brokers. We do not sell insurance and we do not give advice: the broker you choose arranges the policy. Using us is free.

1

One form, one taxi

Describe the vehicle once, instead of repeating yourself to each broker.

0

Advice given

We are an introducer, not a broker. We do not sell policies and we do not recommend one insurer or product over another. Read our editorial policy.

FCA

Authorised and regulated

MyMoneyComparison.com Ltd appears on the FCA register under FRN 916241.

2013

Incorporated

A UK company since 2013. FCA authorisation is separate and later; the register carries its date.

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FAQs

London PCO Insurance FAQs

Answers on cover, cost, eligibility, TfL licensing, rented cars, app work and fleets.

What is London PCO insurance?

Hire and reward motor insurance for a driver holding a TfL private hire licence, driving a licensed vehicle in London. It covers passengers, other road users and the car while you carry pre-booked fares.

Who can get London PCO insurance?

Drivers with a TfL private hire licence, drivers waiting for theirs, and operators running licensed cars. Newer drivers and those with convictions may find fewer insurers willing to quote, which is where specialist brokers help.

What does London PCO insurance cover?

Injury to passengers and other road users, and the vehicle at the level you choose. Personal use, a replacement licensed car and public liability are included or added on many policies.

How much does PCO insurance cost in London?

There is no typical price. The licence, the car, the postcode where it is kept, your hours, who drives and your claims record all shape it. We do not print average premiums.

Why is it called PCO insurance?

Private hire licensing in London used to be handled by the Public Carriage Office. Transport for London now issues the licences, but drivers and insurers still call them PCO licences and the cover PCO insurance.

Do I need PCO insurance before I get my licence?

You need cover in place before the vehicle can be licensed and before you take a booking. Some insurers will quote while your driver licence application is in progress, so it is worth asking early.

Does Uber or Bolt provide my insurance?

No. The apps ask to see your hire and reward certificate, but they do not supply your motor policy. See our Uber insurance page for how app work is insured.

Is insurance included when I rent a PCO car?

Often, but not always. Many rental firms include cover in the weekly rate, with their own excess and driving terms. If it is not included, you will need your own hire and reward policy for that car.

Does my claims record build on a rented car?

It depends on whose policy covers the car. On the rental firm’s policy, a claim-free year may not count in your name. Ask the firm for written proof of your claims history when you leave.

Can I use my PCO car for personal journeys?

Usually yes. Many private hire policies include social, domestic and pleasure use, so the same car covers the school run and the weekend. Check the certificate shows it before relying on it.

Does the policy cover ULEZ or congestion charges?

No. They are running costs, and no motor policy pays a charge or penalty. A zero emission capable car keeps those costs down, and the car you choose shapes the premium.

Can a private hire driver pick up a street hail?

No. Picking up passengers who have not booked is plying for hire, which only licensed black cabs may do. A private hire policy will not cover it, and it puts the licence at risk.

Can two PCO drivers share one car?

Yes, if both are named on the policy and both hold TfL private hire licences. Sharing a car across day and night shifts is common in London, and the second driver is rated as well.

Do I need public liability as a PCO driver?

It covers a passenger hurt outside the vehicle, such as when getting out at the kerb. Operators commonly hold it and many drivers add it. See our public liability insurance page.

Is a black cab insured differently?

Yes. A London black cab is insured on public hire terms, with rank work and street hails covered as well as bookings. See our black cab insurance page.

I run several PCO cars. What cover do I need?

Two or more licensed vehicles can go on one policy. See our private hire fleet insurance page, or for a small mix our mini fleet insurance page.

My business runs vans and cars as well as PCO cars. Can they go together?

Often, on a business fleet policy, with each vehicle rated on its own use. See our business fleet insurance, car fleet and van fleet pages.

What if a small firm runs a few vehicles of different kinds?

A small business fleet policy can put cars, vans and private hire vehicles on one schedule with one renewal date, each rated on its own use. See our small business fleet insurance page.

What if the business also runs lorries?

Goods vehicles over 3.5 tonnes are rated on their own terms, usually under an operator licence, and can sit on a fleet policy. See our HGV fleet insurance page.

How do I compare London PCO quotes?

Look beyond the price to passenger cover, whether the replacement car is plated, the driving terms, personal use, camera discounts and the total excess. Make sure every quote covers the work you actually do.

Ready when you are

Get Quotes for Your London PCO Car

Tell us about your licence and who drives. Specialist UK brokers can then come back with quotes. Free to use, with no obligation to buy.

  • App and operator drivers
  • Free to use, no obligation
  • FCA authorised and regulated

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About this page

This page explains PCO insurance for TfL-licensed private hire drivers in London: what it covers, who can get it, and how licensing, rented cars and the emission rules shape a quote. It is general information rather than advice. Policies differ between insurers, so read your own documents and put the questions raised here to your insurer or broker.

How we approached this page

  • Published UK taxi and private hire policy summaries
  • How Transport for London licenses private hire drivers, vehicles and operators
  • Financial Ombudsman material on motor and liability complaints