Privacy

Privacy policy

How we collect, use and protect the personal information you share with us.

This website, www.mymoneycomparison.com, and its owners take a proactive approach to privacy and take the steps needed to protect users throughout their visit. The site complies with all UK national laws and requirements for user privacy. By providing your personal data to us, you consent to its use as set out in this policy.

What we collect

Data we collect

We collect personal data, and may collect special category data, as part of providing our services. We obtain this through online forms on our website, by phone, by email or by post. The data you give us must be accurate and not misleading, as this may affect the services we can provide. We may also monitor or record calls and emails in line with UK law.

As part of our service, the data we collect is passed to our insurance and third-party partners. If you choose to proceed with one of our partners, you will be subject to the privacy policy shown on their website.

How we use it

How we use your data

• Processing quotes for products and services.
• Passing your details to our partners so they can contact you with quotes.
• Fraud prevention and detection.
• Identity verification.
• Market research.
• Statistical analysis, so we can give you a better service.
• Contacting you during your renewal period to remind you of our service and provide renewal quotes. Your details may also be used by our partners to provide a renewal quotation.
• Customer feedback and surveys, so we can improve our service.
• Keeping you informed about promotions and new products or services, by email, newsletter, social media or where legally permitted, unless you have asked us to stop.

Sharing and security

Who we share your data with

If you choose to obtain a quotation, we pass your details to the brokers the quotation will be arranged with. The information we pass on includes only the details you provided on the application form and any additional information you gave over the phone. Brokers may also contact you using those details during your renewal period.

Where required, we may forward your details to regulatory authorities or fraud agencies where we have a legal obligation to do so, or where fraud is suspected. We do this under the lawful basis of legal obligation.

How we protect your information

We scan our website regularly for security holes and known vulnerabilities, including regular malware scanning, to keep your visit as safe as possible. Your personal information is held behind secured networks and is accessible only by a limited number of people with special access rights, who are required to keep it confidential. All sensitive and payment information you supply is encrypted using Secure Sockets Layer (SSL) technology, and we apply a range of security measures whenever you enter, submit or access your information.

Cookies

Cookies

Yes, we use cookies. Cookies are small files that a site or its service provider transfers to your device through your browser, if you allow it, so the site can recognise your browser and remember certain information. We use them to remember and process items, to understand your preferences based on your site activity so we can improve our service, and to compile aggregate data about site traffic and interaction.

What we use cookies for

We use cookies to understand and save your preferences for future visits. You can set your browser to warn you each time a cookie is sent, or to turn off all cookies, through your browser settings. Because browsers differ, check your browser's help menu for the correct way to change your cookies. If you turn cookies off, some features may be disabled or may not work properly.

Third parties

Third parties, links and advertising

Third-party disclosure

We do not sell, trade or otherwise transfer your personally identifiable information to outside parties unless we give you advance notice, and subject to the terms and conditions you agreed to when requesting a quotation. This does not include website hosting partners and others who help us operate the site, run our business or serve our users, provided they agree to keep the information confidential. We may also release information where it is appropriate to comply with the law, enforce our site policies, or protect the rights, property or safety of ourselves or others. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses.

Third-party and external links

We may include or offer third-party products or services on our website. These third-party sites have their own separate and independent privacy policies, and we have no responsibility or liability for their content or activities. While we only look to include quality, safe and relevant external links, we cannot verify the contents of any externally linked site. You click external links at your own risk, and this website and its owners cannot be held liable for any damage or consequences.

Adverts and sponsored links

This website may contain sponsored links and adverts, typically served through our advertising partners, who may have their own privacy policies relating to the adverts they serve. Clicking an advert may take you to the advertiser's site through a referral programme that uses cookies to track referrals. You click sponsored links at your own risk.

Social media

Communication and engagement through external social media platforms are subject to the terms and privacy policies of each platform. We will never ask for personal or sensitive information through social media, and we encourage anyone wishing to discuss sensitive details to contact us by telephone or email instead. Social sharing buttons on the site are used at your own discretion, and the platform may track and save your request to share a page.

Retention and rights

Keeping your data and your rights

How long we keep your data

We keep your personal data for as long as we need it to provide the agreed products or services. We retain it after an account or service has closed or ended, in line with legal and regulatory requirements.

Your rights

Where applicable, your rights as a data subject include:

• To be informed about how we process your personal data.
• To have inaccurate personal data corrected, and incomplete data completed.
• To object to the processing of your personal data.
• To have your personal data erased (the right to be forgotten).
• To move, copy or transfer your personal data (data portability).
• Rights regarding automated decision-making, including profiling.

Contacting our Data Protection Officer

For more detail on these rights and how to exercise them, or if you believe we have not met them, please contact our Data Protection Officer.

Right to complain

We hope our service meets the high standard you expect. If at any point you are unhappy with how we have used your data, please tell us by email or in writing using the contact details above. If you remain concerned, you can raise it with the Information Commissioner's Office (ICO) on 0303 123 1113, or visit ico.org.uk.

We will usually disclose a complainant's identity to whoever the complaint is about. If you would prefer to remain anonymous, we will try to respect that. We keep complaints on record for two years after they are closed, or six years where the complaint also relates to how we arranged a policy and falls under the FCA ruling.

This page was last updated on 5 April 2026.