If you want to apply to a new supplier we recommend that you check the description of the new supplier that we have compiled for you. You can do this by following the links from the tariff results pages. These descriptions will contain information on the range of services offered by the new supplier. You can also obtain information on a suppliers level of customer service, such as call centre availability, by calling the supplier direct.

Consumer Focus, the consumer watchdog, also publishes statistics on the number of complaints received by suppliers. Please note, however, that complaints and customer service are not necessarily the same thing.