Energy suppliers are required to keep a record of customers who are of pensionable age, disabled or chronically ill. If you qualify, it is in your interest to notify your supplier of your status. This information will allow your supplier to identify your special needs and give you special advice and assistance. For electricity, the supplier may, with your consent, pass this information onto the distribution company that maintains the cables, wires and pipes that supply energy to your home. This will enable the distribution company to notify you well in advance of a supply interruption.