You need to give your supplier at least two days notice before you move. Your supplier will then arrange for a meter reading to be taken or, more likely, ask you to give them the meter reading. This will be used to calculate your final bill. If you do not tell your supplier that you are moving, you may be liable for the bill at your old address until the earlier of:

  • 2 days after you notify your supplier that you have moved, or;
  • The date that the meter at your old address is next read, or;
  • The date the new occupiers enter into an agreement with a supplier for the supply of the old premises.