How can my supplier help me?

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Your supplier should discuss with you the best way to pay your bill. They should be able to provide you with the following services:

  • Arranging a payment plan to clear the debt in instalments;
  • Installing a pre-payment meter, if it is safe and practical to do so. Each time the meter is credited, a portion of the credit is used to pay off the debt;
  • Accepting deductions from your social security benefits;
  • Providing information about how you might be able to reduce your bills by using electricity more efficiently.
August 27th, 2017|