2017 August

What if I have difficulty paying my dual fuel bills?

August 27th, 2017|

The rules governing the supply of each fuel require the supplier to offer help to customers who run into difficulty paying their bills. This can range from offering different payment schedules through to installing a prepayment meter. Furthermore, if you are in debt to your supplier, you may be prevented from switching to another supplier [...]

Is dual fuel the cheapest option?

August 27th, 2017|

Dual fuel deals are not necessarily the best deals on the market if you are only interested in the lowest price. Use this service to compare the results from dual fuel searches with those for individual fuels to see what suits your circumstances best.

How will I receive my gas and electricity bills?

August 27th, 2017|

That very much depends on the supplier. Most will still bill you separately for each fuel, but some will provide a single bill or statement for both fuels. Where suppliers offer a single bill, this information is shown on the relevant tariff page.

What if I don’t use gas at my home?

August 27th, 2017|

In that case, do not worry about applying for a dual fuel contract. Check out this service’s range of electricity offers instead.

What are the benefits of signing up to a dual fuel contract?

August 27th, 2017|

There are two main benefits; price and convenience. Companies offering dual fuel packages will sometimes offer you an additional discount if you buy both gas and electricity from them. This can vary from being a fixed reduction in the overall bill to a special rate for one or other of the fuels you take. The [...]

Who can I buy dual fuel packages from?

August 27th, 2017|

Any supplier with both a gas supply, and an electricity supply licence can offer dual fuel packages. Click the dual fuel button on this service's home page to find the supplier and deal best suited for you.

What is a dual fuel offer?

August 27th, 2017|

A Dual Fuel offer is one where a single company supplies you with both gas and electricity.

What does a supply number look like?

August 27th, 2017|

The standard format for an electricity supply number is: S 03 456 789 19 0123 4567 890   The top line of the supply number contains information about whether you are a domestic or business consumer, and which tariff you are on. It will therefore change as you change your supply details. The bottom line [...]

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